Selling Your Expertise on LinkedIn – 7 Makeover Tips for a LinkedIn Profile


Image from Microsoft Office

After watching an episode of Pimp My Ride on MTV where an old and nearly broken down car was being renovated into a car with a new life and an extremely loud sound system, I recently wondered how I can do the same to my LinkedIn profile. I wanted to make selling myself not sound like a broken record and add a little life to a dull LinkedIn Profile. So I gave myself a homework assignment of fixing my LinkedIn profile and finding what works to become visible and stand out from the rest.

Have you ever wondered how to stand out from the crowd on LinkedIn? Recently, I gave my LinkedIn profile a makeover and have been surprised by the results. Even with a degree in marketing, I too, have to go back to the drawing board and figure out what message is going to connect with my clients or future audience.

Image from Microsoft Office

Here are 7 LinkedIn makeover tips I have learned:

1.) Headline

This is probably the most important part of LinkedIn. It is where someone can make his or her first impressions of you; it is your slogan. Or think of it as an elevator pitch in one line or less. To come up with the best headline for myself, I researched others in the industry to see what they are saying.

Mary Lassiter

If you are in transition or unemployed, here are some example you can use in your headline:

  • Experienced sales representative seeking new opportunities
  • Open to new opportunities and seeking a career in clothing design
  • Marketing professional in transition

Need more ideas for a headline? Look at this example.

To make your headline stand out here are some bullet points or characters you can use:

  • Traditional bullets: ●•◆■ ♦ ◊
  • Arrows: ☛ ☚ ☜ ☝ ☞ ☟ ⇨ ► ◄ ► »
  • Email: ✉ ✍ ✎ ✏ ✑ ⌨
  • Phone: ✆ ☎ ☏
  • Stars: ★☆ ✪✰✯
  • Ticks: ✘✔ ☐☒☑
  • Other fun symbols: ☃ ☂ ☁ ☀♥☺♪♫ ♠ ♣ ♥ ♦ ▌↔ ☠ ♘ ♝

You can find more ideas at the Linkedin Makeover website. Also for using Wingdings symbols for social media click here.

2.) Photo

Image from Microsoft OfficeImage from Microsoft Office

Strike a pose! Uh Oh! You don’t have to be a model but you do need a good photo. A good photo is a balance between professionalism and approachability, making you look good but also real. Here are some suggestions from the professionals:

  • Pleasant smile – Make someone feel welcome, show those pearly whites.
  • An interesting angle – Try not to do a mug shot but rather a shot that shows confidence such as tilting your head slightly or looking over your shoulder at the camera.
  • Dress the part with professional attire – What would you wear to an interview or business meeting? Jeans and t-shirt or business suit?
  • Simple background – Colors can alter emotions; blue or green can convey trust and confidence.
  • A sign of your personality Is it your pose? Is it a prop?Think about how to make your photo more memorable.

Here is another interesting observation: To wear glasses or not to wear glasses?

3.) Custom URL

Mary Lassiter

This is part of your branding. Try to have the same name across all social media platforms. If you don’t change the URL, it is just a really long bunch of meaningless words, numbers and slashes that will look really weird on a business card (plus who is going to want to type that long address anyways?). This will also help with search engine optimization when someone is looking for you.

Ready to change your URL on LinkedIn? Here is how to change it: click on “Edit profile,” then, “Public profile.” In the right-hand column, select “Your URL” and type in a URL that actually has something to do with your name or brand name that you have chosen for all the social media platforms.

4.) Summary

This is your advertisement and probably the hardest part of a LinkedIn Profile to create. This is your chance to write a cover letter before the resume, a chance to explain your experiences. Demonstrate your passion for your work and tell us what separates you from the world. You can explain what you do for clients and employers, why and how you do it, and your accomplishments. Remember, you are human and you need to make a connection with the human resources department or with a potential client and explain what you can do for them. Let your enthusiasm show with a call to action! Here are some excellent examples.

5.) Experience

Add a basic explanation of your roles and responsibilities by emphasizing your successes and by including quantitative results. This section does not need to include every experience. If you had jobs that do not support your present business goals, just put titles and date ranges for those jobs. For more relevant experience, add more detail in the form of bullet points or narratives about your many achievements.

6.) Skills

Keywords are important and create a way to help people find you. LinkedIn will suggest specific skills that are the most common based on your experience. If the keywords that LinkedIn picked are relevant to you, then use them. However, to really stand out from the other fish in the pond, use keywords that are used by your customers and clients. This could mean doing some searching on Google and LinkedIn to see what others in your industry are using.

Mary Lassiter

Get your colleagues to endorse your skills!

7.) Recommendations

Although most recommendations are solicited, most of us can’t help reading testimonials. Recommendations make you look like a real human with experience and knowledge and with customers, clients and co-workers willing to tell their experience working with you. Besides just having you doing all the talking on LinkedIn, it allows others to leave comments about you and therefore adds a sense of depth to you. Recommendations are like good karma; be the first to write one and chances are good that someone will write one for you.

Need help creating a recommendation? Try this recommendation generator. 

Start writing those recommendations … Pass on the good karma!

Did you find this post helpful? Do you have any tips for LinkedIn Profiles? Let us know your thoughts.

5 Reasons to Use LinkedIn


This week, we will be getting into the niche social media platform of LinkedIn. Some topics we will explore are: reasons to be on LinkedIn, making a profile stand out, groups and ways to grow a business on LinkedIn.

To better define LinkedIn, it is a social networking website for professional occupations and used mainly for professional networking. As of June 2012, LinkedIn has 175 million registered users. Using the site Quantcast to profile the demographics of LinkedIn users we find that: 51% are male and 49 % are female with the dominant age range being 25 to 64 years old but with a growing number of 18 to 24 year olds. Most users have a college education or a graduate degree.

Quantcast.com – Gender Profile on LinkedIn

Quantcast.com – Age Profile on LinkedIn

Quantcast.com – Education Profile on LinkedIn

Is LinkedIn right for me? It all depends on your profession and your goal. For me, LinkedIn is a great tool for developing business and establishing contacts a world away.

When making a move from France to the United States this year, LinkedIn was a lifesaver of sorts. It was not easy to make connections and network with the Atlantic Ocean in the way and I can’t even imagine trying to make a complete life-changing jump across the pond without the use of the internet and social media platforms. When I knew I was getting on the airplane to come back to the States this past June, I used LinkedIn to join groups in the Philadelphia area that were marketing specific and then slowly started to build a network of contacts. Once I joined a group, I would individually reach out and connect to members by asking if they knew of networking opportunities or would be willing to just go out for coffee to help me better understand the lay of the land and opportunities that were available. Eventually I established a network of resources that made it easier to hit the ground running when I got off the plane this past August.

Uh Oh! LinkedIn may not be for everyone. For instance, someone in certain technical fields where people don’t normally do a lot of networking may have a harder time finding other colleagues actively using LinkedIn to connect with others in potential companies. Nonetheless, there is no harm in trying and the basic profile on LinkedIn is free.

5 Reasons to use LinkedIn:

1.) Build connections on a social CRM

This is a good way to connect with past colleagues and connect with businesses, clients or new contacts and group them all in one place. I call LinkedIn a Social CRM (customer relationship management platform) because it enables you to manage all your contacts and keep up to date in real time with the latest job titles and companies.

2.) Increase Your Credibility

By building a profile on LinkedIn with all of your past jobs, project experience, and qualifications, and then getting recommendations from colleagues, you can build credibility. For authors of blogs, journalists, or marketers like myself, by posting on group pages and responding to questions or debates we can position ourselves as an expert in our field and it is just one more way to build our online footprint for seeking opportunities.

3.) Keep up to date with the latest trends

LinkedIn focuses on professional niches and it is a great way to see what competitors are doing and are achieving. With the LinkedIn user groups, it can also be a forums for sharing news or best practices specific to your industry.

4.) Integrate into a new job

Find a new job from your contacts and connect with decision makers. Thousands of potential clients are accessible through LinkedIn. Also there are jobs being posted by companies and recruiters and LinkedIn can be a useful way to connect and apply for a new job.

5.) Drive traffic to your website

Building a group page a or company page is a great way to build contacts or bring followers to your brand or blog and then ultimately get more traffic to your website. Check out Two Point Uh Oh’s Page.

To conclude we finish with an infographic of what users do on LinkedIn.

LinkedIn Infographic: What LinkedIn Users Do on LinkedIn – http://www.linkedstrategies.com/linkedin-infographic-what-linkedin-users-do-on-linkedin/

 

Frequency and Measuring Success on Facebook


Is Your Facebook Campaign Working? Are you building an Audience?

We save the best for last by covering the frequency of posting and analyzing the results.

Ever feel like no one is looking at your posts? Why aren’t people commenting? No one ‘likes’ your posts?

UH OH!

DON’T WORRY, YOU ARE NOT ALONE! When building a community online, it does not happen overnight. It takes lots of patience and going back to the drawing board. It is like what I was taught in business development, that there are usually more times someone says ‘no,’ before one client is ever made (or in this case a ‘fan’ or ‘like’ is made). With a Facebook page, we now have the tools to determine if our message is really working with our audience and change it for success. With Facebook Insights, we can analyze what our audience likes best and run with it.

Frequency of Posting on Facebook

To be annoying or not to be annoying that is the question? If Shakespeare would have only written about Facebook posts … Let’s look a little closer into building an audience on Facebook by the frequency and timing per day.

The consensus with bloggers and other social media gurus are that posting once a day is the right amount to keep the audience engaged. Looking across the board of top brands that have actively posted on Facebook, the average comes out to once a day. As seen by this graphic below by Social Bakers:

Social Bakers – brand comparison per posts per day

Posting more than once a day as demonstrated by the chart below by Track Social shows a lack of response after the first post:

Track Social – Response Post Frequency

UH OH! For us at Two Point Uh Oh!, We have our day jobs and posting once a week is all we can do right now. That is ok too, because we are a smaller blog with a smaller audience that is growing. As we grow our posts, our frequency will grow as well. Right now, we are still seeing a our audience grow and what they like on Facebook with only posting once a week.

Timing is Key

What is the best time of the day to post? Think about the times when you are most likely to read the news or check Facebook. Would it be in the morning? Weekday or Weekend?

For Facebook: Weekends and evenings are the time when people are most likely to share or like posts.

Science Office Book – When to Post on Facebook

 

Uh Oh! Typically when we post for Two Point Uh Oh, we have been on French time and not on USA time. So we have to be careful when we post to reach our audience. Do you have a geographic area where your customers are located?

Analyzing Results: Facebook Insights

So we can now look and see if we are posting the right content and what time and days of the week we are getting the best response rate. We can also see the demographics and build a more tailored message.

From the insights we can track the following:

User Insights: This is the number of fans or ‘likes’ and daily active users. It also includes demographics, page views.

Interactions Insights: This is the amount of activity (wall posts, the post’s likes, posts on the comments or post impressions). It also includes mentions, discussions, reviews, wall posts and video posts.

The next question is: what do you want to measure?

By determining what you want to measure, we can track for success. These are a few of the typical measurements used to determine success rates on Facebook: if the fan size is growing, the average number of comments or likes, and the amount of page views, etc. For more detailed information of Facebook Insights, click here.

What is working for you? Have you found a trick to posting on Facebook? We would like to hear from you.

7 Posts to Engage Your Audience on Facebook


Last week we covered building a Facebook Page with the goal of building the Facebook Page as a platform for interaction of fans. The best way to grow the audience on Facebook is to start posting on the Facebook Page Wall and finding what content creates engagement. This week we continue the series on Facebook Pages where we will look at the types of common posts. Finally next week, we will cover frequency of posts and then how to analyze the results to determine if the posts are engaging the audience.

Engagement is connecting with the customer or audience. Here are some common posts on Facebook Pages that get the audience talking:

1.)    Pictures

We have all heard the phrase, “a picture is worth a thousand words.” Then think of it in Facebook terms, “a picture on Facebook is worth a thousand fans.” So what pictures get the most attention on Facebook? Simple, high quality and clear to understand photos or images that are relevant to your company or blog. Try to keep text descriptions short and always remember to link back to your website or Facebook Page. Use photo albums to showcase your product or service.

Here is an example of an eye catching bicycle from High Road Velo Tours. It is relevant because it deals with a cycling company. Look at how many people either ‘liked’ it or shared it? Uh oh - apparently this one did not connect to as many fans as our following examples, but I think it is a great eye catching photo.

2.)    Videos

These posts tend to be the most compelling and popular formats for Facebook posts. These are great for driving awareness to your product for promotion or branding purposes. Try to use compelling content and keep the videos short, between 60 to 90 seconds. Some interesting alternatives for videos can be customer experiences with a product or service.

One example is Trust and Travel’s videos on Facebook of their Italian vacation villas. They invite you to come inside and experience the villa with an authentic story for each of their vacation rentals:

3.)    Questions

This could be a musical question, brand trivia, polls, open ended, fill in the blank, either / or questions, click “like” if … Ask a question to gather input from your audience. Try to avoid specifics and ask general questions that most people can answer.

A creative way to ask a question is to get your audience to fill in the blank and make it into a fun dialogue. Here is an example from Fancy Feast cat food:

4.)    Promotions

Another great way to engage the audience is through offering a reward to become a fan on Facebook. Is it a chance to win an iPhone? Or a coupon for 10% off their next purchase?

Some examples can be giveaways, coupons, contests, first to comment wins …

Here is a creative example used by Ikea in their Tag Yourself Contest, where they uploaded photos of their products and asked their fans to tag themselves in the photos. The first person to tag themselves in the photo won the product. Here is a picture and video of the Facebook page:

5.)    Links

Links are probably one of the most common posts on Facebook. It can be a link to a news article, a blog post, a sale, etc. State in one line or less the relevance to your company or blog. Here is an example of Trader Joe’s Halloween Cookies and it links back to a description of the product.

6.)    Tips

These can be helpful reminders to fans that relate to timely topics and helpful resources such as remembering to start filing your taxes before April 15 (at least for the USA).

Or here is a great example tip for Facebook, about remembering to change your password so your account does not get compromised.

7.)    Quotes

This is also a classic and probably one or the more common posts. Here is an example of a quote:

“Do not wait for your ship to come in, swim out to it.” – Unknown.

Now if I were using this for Two Point Uh Oh, I would comment after it and say, ‘Jump in the water and get your Facebook pages going.’

Next week we are back with our last post on Facebook discussing frequency of posts and tracking feedback for success. Tell us what you think, are these posts working well for you? What is your favorite type post on Facebook?

Here are some other helpful resources: Free Ebook: How to Attract Customers with Facebook

We are back! The Facebook Page – The interactive business card


It is la rentrée in France, when summer vacation is over and it is the return to the working day or back to school for kids. As a foreigner in France, I call it the ‘annual migration’ from the beach to the office. It is quite the sight to watch when most of the residential districts in Paris leave and head to the south of France. Bakeries and small businesses close up shop for a month long vacation and the crowded Metro becomes empty. Although for Alexis and I, it is a month to take a break from our normal routine and regroup our thoughts and figure out what are our next steps.

So with that being said, we apologize for the delay on posting, but both Alexis and I have been off throwing pitches and traveling for business this past summer. Now, we finally are trying to get back on track where we left off discussing Facebook.. In this post we will specifically look at the Facebook Page for businesses, blogs, causes, etc.

The Power of Facebook 

When I call my mom from France, she already knows what has happened in my week, thanks to Facebook. Facebook has seriously simplified my life. I only tell my story once. Also from a world away it is a great way to share photos of travels, and my life in France is no longer secret. When I come back to the States, most of my friends know what I have been up to and it is not a shock when I tell them I am ready for a new adventure such as ready to leave France and go back to the USA.

Why use Facebook to promote your business or blog?

  • Facebook pages are free!
  • Search Engine Optimization. They are open to search engines and help your website or blog get promoted.
  • Build an online community. Pages can have an unlimited number of ‘fans’. You can send updates to your ‘fans’ and keep them informed about your business or product launch, etc.
  • Create a discussion and get feedback. The Facebook page allows customers and clients to leave comments.
  • Get Analytics and track success. Pages offer weekly reports to track analytics and there are ‘like’ buttons you can add to your website to gage positive reactions and track campaigns and strategies.
  • Draw traffic back to your website using Facebook Connect and other Facebook application programs.

It is free and easy to make a page on Facebook and with a few simple clicks you have your very own page to share with friends. It is a great platform to use because it has the most frequent users. Your mom can even keep up with your business and promote it on her Facebook wall. With the growing popularity of Facebook among the baby boomer generation, there is bound to be a potential customer on Facebook.

Separating Personal and Business Posts …

Uh oh! Do you ever get a friend that posts about their business on their personal profile? Is it appropriate? Where is the boundary between personal and business posts? I get these questions often, and my solution is to create a Facebook Page. The beauty of a Facebook Page is that your friends and clients can choose to tune into your page on their own time and can opt to ‘like’ or become a fan of your business.

Facebook Personal Profile vs. Facebook Page

  Personal Profile Facebook Page
Purpose Personal content Business, Blog, Causes, Groups, etc.
Posts Personal updates, photos, geolocation, etc. Messages for a call to action with clients and customers, or interesting or related content that customers may find interesting / relevant to your business
Audience Family, personal friends and people you know that you would want to share your personal story or posts Personal friends, customers, and people you don’t know (potential customers)

Creating a Facebook Page:

Helpful Links to Creating Your Facebook Page:

More resources:

We Interrupt Your Regularly Scheduled Broadcast


I know we promised an in-depth look at Facebook Pages this week, but we’re both slammed with deadlines. Rather than throw something together, we’d rather postpone until next week. In the meantime, I thought it would be interesting to take a look at a marketing campaign that used Facebook integration in a surprising way.

Intel’s Museum of Me marketing campaign (2011) was created to market Intel’s Core i5 processor and its high-quality graphics, faster processor speed, and video-specific software. Consumers were invited to grant Intel permission to pull information from their Facebook pages and create a virtual museum exhibit of their Facebook content. A participant’s photos, videos, and friends were presented as pieces of art, reconstructing the story of their lives on the walls of a virtual museum. By displaying their data as a visual story in such an attractive way, the campaign achieved an undeniable wow factor and created a personal and emotional connection with users.

Interestingly, the campaign doesn’t spend that much time marketing the brand. Instead, it leaves a memorable impression. Whether you’re left feeling exhilarated or creeped out is another matter. The fact is, you feel something. And I bet you’ll remember Intel.

Welcome to marketing 2.0! Let us know what you think of the video and the campaign.

Facebook, An Introduction


Today we begin our exploration of some of the key social media platforms that can help you communicate with others and grow your online visibility. First up, Facebook. Today, we’ll cover some basics without discussing whether you should or shouldn’t use Facebook for your business. Let’s just get a feel for Facebook first before we rush to the decision-making.

What is Facebook?

Facebook is a social networking site where the emphasis is on building community through social interactions. Facebook connects friends, families, classmates, colleagues, and people who share similar interests. Users communicate with their contacts, called friends, via short posts, called updates. These updates are typed into a box that asks, “what’s on your mind?” and can be found on a user’s home page or their timeline (profile page). Users can upload photos and videos, and share links to articles and other interesting stuff around the web. They can also play social games, take polls and quizzes, and interact in other ways, too. These interactions are fed into the news feed—a collection of events and updates from a user’s friends—and are visible on a user’s home page.

Facebook currently has over 900 million users worldwide. That represents about 1 in 12 people on the planet. If it were a country, it would be the third largest after China and India. Out of those, 500 million people use Facebook every day. This makes Facebook the largest of the social networks by far.

Among the reasons for Facebook’s enormous popularity is how easy it is to use. The ability to check Facebook from mobile devices while on the go makes sharing updates, links, and photos that much more immediate and engaging. Another reason for its popularity is its addictive quality. According to this article on Mashable, the average American Facebook user spends about 15 minutes a day on the site.

It’s hard to avoid the fact that Facebook has become a major way people communicate. Of course, size alone isn’t reason to jump on the Facebook bandwagon. It’s just as important to know who is using Facebook, and how.

Who Uses Facebook?

Facebook was started in 2004 by Mark Zuckerberg in a Harvard dorm room. It was originally a closed network connecting Harvard students, but soon it allowed students at other universities to join. Facebook eventually opened up to anyone with an email address. Key to this bit of history is the fact that from its inception, Facebook has been about social interactions.

Considering Facebook’s start in a college dorm room, you might be tempted to believe that Facebook is only popular among young people. That would be a big mistake. The averageage of Facebook users is about 38 and seems to be rising, not dropping. People 45 and older make up 46% of Facebook users.  More women (57%) use Facebook than men.

How Do People Use Facebook?

All communities develop a culture, and Facebook is no different. On Facebook, the emphasis is on the personal. We use Facebook to reconnect with people we’ve lost touch with, to interact with friends, or to keep up with family members who live far away. It’s all about our relationships.

Facebook comes down to people sharing and responding to the events and stories of their lives. Just like posts in a blog add up to a story over time, so do updates and “likes” on Facebook. Our timelines become a record of who we are, who we know, what we like, what we think is entertaining, and what we believe in and support. Like digital scrapbooks, timelines create a portrait of our lives for the world to see.

Scary? Absolutely. In fact, Facebook privacy issues are a real concern. Before you join Facebook, learn how to control your privacy settings.  Personally, I prefer to assume that anything I post online is potentially visible to the entire world. That way, I minimize the risk of posting anything that I’m not comfortable with strangers seeing.

But despite the privacy risks, this ability to interact with others and share our stories is also exciting. It’s what makes Facebook so appealing and compelling.

Now, just so there’s no mistake about it, Facebook itself is a commercial enterprise. They make money by placing advertising on their site, which is essentially driven by user-generated content. That’s the content WE generate. In other words, our stories, our lives.

Is Facebook using us? Um…yes!

But we’re also using Facebook. Let’s not forget that. And if we’re going to continue using Facebook, we can at least try to be smart about how we go about it.

What Facebook Means For You and Your Business

Facebook gives businesses the opportunity to tell their stories via Facebook business pages. We’ll get into business pages in more detail next week. For now, it’s important to  understand that even on business pages, the emphasis is on genuine sharing.

People gather on Facebook in much the same way they’d gather in a town square, at a garden party, or around a relaxing game of golf. They want to interact, not be sold to. But we all know a lot of business gets done on a golf course precisely because of a magical mix between social, personal, and business interactions.

To get the balance right, keep the focus on your audience rather than on yourself. Share useful information, such as content you create on your blog or articles that you come across. Engage your fans in conversation and respond to their comments. Be helpful, and be yourself. In short, follow the same basic guidelines for interacting and sharing you follow on your blog. 

Then, if you occasionally toot your own horn about an award you won, your 500th Facebook follower, or being invited to speak at a prestigious event, no one will hold it against you. In fact, they’ll cheer you on! Why? Because they’ve come to trust you and think of you as a person or business who cares. Yes, you can let your page fans know about your services or special offers you may be running. Just make sure the balance is right.

Facebook Summary & Further Resources

Here’s a quick summary of the key points in today’s post:

And some more Facebook resources below:

Next week, we’ll take a more in-depth look at Facebook business pages. How do you feel about Facebook so far? Are you intrigued? Or turned off? Let us know!

Taking Those First Steps Into Social Media


Now that you’ve launched your blog and are posting regularly, it’s time to take the next step: getting your content out there.

It’s time to delve into social media.

If you’re thinking, “uh oh!” you’re not alone.

Overcoming The Initial Discomfort of Social Media

Even after all the time I’ve been participating in social media, the idea of actively sharing online still makes me nervous. I still worry about saying the wrong thing or what someone else might think. Thankfully, the reactions from our readers are much more positive than negative, and that gives me the motivation to continue. Knowing that something I’ve written has connected with readers gives me a sense of validation and positive energy and helps dissipate the fears that come along with sticking my neck out there and taking public risks.

I find the more I blog, the more I see comparisons to other aspects of my life. As a sales and marketing rep, meeting someone for the first time is always a source of discomfort. What if I forget an important point or fail to capture their interest? Did I introduce myself and my team properly? Did I make everyone in the room feel welcome? But just like blogging, if I dwell too much on my worries, I’ll never take the necessary risk of the first uncomfortable step. Without that risk, there can be no gain. I won’t make a connection, I won’t win over a customer, I won’t develop repeat business. So, like the athlete I am, I suck it up and I “Just Do It.” (Thank you, Nike, for providing my life’s motto!)

We aren’t going to lie and tell you social media isn’t a little scary. It is. But we’re going to approach the process slowly and thoroughly, just like we did the process of blogging. By helping you understand WHY and WHEN to use each of the key platforms and HOW they might fit into your strategy, social media will become a lot less intimidating than it looks right now.

What Is Social Media?

This is the question we’ll be exploring in this new series of posts on Two Point Uh Oh. The answer is both extremely simple and extremely complex, as you shall see.

The simple part to understand is this: social media is a modern form of communication. In the past, people gathered in town squares, at community events and back-yard fences, and around the water cooler. There, they exchanged information, opinions, insights, and all manner of things relevant to the fabric of their lives and their communities. While we still chit-chat with our neighbors and colleagues, today we also chit-chat online. What’s so powerful about social media is that it reaches well beyond our immediate circle of acquaintances. What we share online can spread further than anything we might share one-to-one in person. Yet the essence of social media is still authentic, human communication that arises naturally from the interaction happening here and now.

The process of social media.

How Can Social Media Benefit You and Your Business?

Again, this is both a simple question and an extremely complex one. The simple answer is that it can help you build authentic connections and relationships with customers, potential customers, partners, and fans. Just how you can do that, however, takes a much longer explanation and a lot of trial and error. This is where it begins to get scary for most of us. While there are many best practices, there really is no concrete how-to. Each person must find his or her own way.

This is just one of the many aspects we’ll be exploring in this next series of posts.

We’ll look at the key platforms, such as Facebook, LinkedIn, Twitter, Flickr, YouTube, Google+, and Pinterest, and identify their unique characteristics. We’ll also look at who uses each platform, why they use them, and how they might be useful to your overall strategy for building your online presence.

Finding the right fit.

The truth is, not every platform will be a good fit for you, your personality, and your business. Some platforms you might take to like a fish to water. Others won’t speak to you at all. That’s fine. We’re here to help you figure out what’s right for you.

What we won’t be covering are the basics of the technical aspects, such as how to create your accounts or navigate the platforms. But don’t worry, we’ll point you to places where you can get the guidance you need. And of course, we’re always available to answer your questions.

Ready to begin? Great! Join us next week as we tackle Facebook!

Social Media Strategist Mina Zaher on Blogging: Interview


This week we continue our conversation on blogging with an interview. Our guest today is writer, blogger, and social media strategist Mina Zaher.

The Power of Social Media

Before we get to the interview, I’d like to tell you a story about the power of social media. It’s called “How I Know Mina.”

I “met” Mina on Twitter when I joined #ScriptChat, a weekly chat on screenwriting that she was helping to run at the time. (We’ll cover Twitter, hashtags (#), and chats in later posts! For now, all you need to know is that chats allow like-minded people to meet online and chat on a regular basis.) I liked her energy and her natural ability to keep a conversation going on #ScriptChat. It was evident to me that Mina has a way with social media.

Collaboration

At the time, I was putting together an ebook called “Circles Joined to Circles: Real Stories by Real Women on Mothers, Daughters & Sisters” to help promote my web series “My Bitchy Witchy Paris Vacation.” The ebook, which is free to download, extends the themes of the web series in a collection of 13 non-fiction essays by 13 women writers. I invited Mina to contribute, and she graciously accepted. You’ll find her touching story, “The Operation,” in the collection.

We continued to stay in touch. She followed my projects, and I followed hers, including the growth of her lifestyle blog King’s Road Rocks! A lifelong Chelsea girl, Mina decided to start a blog about the place she’s always called home, and her passion for Chelsea shines through. When I learned that she was now also writing a social media blog for the Huffington Post, I was not at all surprised. That’s when I reached out to her about an interview for Two Point Uh Oh!

Although only a EuroStar ride away, we’ve never actually met face to face–yet. I’m in London this week, and on Saturday we will finally have lunch together. But I don’t need to meet her to have a good sense of her professional abilities. I already consider Mina a trustworthy and reliable colleague. All thanks to Mina’s online profile which I discovered and got to know through social media! As Mina points out in the interview, social media is all about connecting with people and building relationships. While our lunch on Saturday will almost certainly deepen our professional exchange, at this point I’m just looking forward to catching up with a lovely person I consider a friend.

The interview below focuses on writers, but it also applies to non-writers. If you’re a freelancer or a small business owner trying to build an online presence, you can learn a lot from Mina’s experience. Read on!

How does blogging fit into an overall marketing strategy? Who should be blogging, and how should they use their blogs?

This is quite a big question that probably deserves its own post. But the key things to remember are that blogging can help a website’s SEO. It can also help the individual or business to create interesting content which they could use to attract an online readership. These are some of the reasons why business marketing strategies often include blogs these days.  Most businesses would benefit from having a blog of one form or another. The type of blog they would create depends on their business. As for individuals, anyone who has a passion could blog. That’s the thing, it’s for everyone. Blogs can be very personal things that resonate deeply with their niche audiences.

How should one use their blogs? It all depends on the business or personal needs of the blogger. Do they have a business to promote? Do they want to share their passion? Do they want to increase their online profile for a reason?

How did you get into blogging?

I started blogging because of my screenwriting. I was in the midst of my second year of my MA in screenwriting and my blog gave me a platform not to just chronicle my writing journey but to find my voice as a writer. It also helped build my confidence as a writer and forced me to put myself out there into the real world, so the two worked hand in hand.

How are blogging and social media useful to writers?

Writers are inherently introspective people. That’s why we write rather than act or direct. The process of storytelling happens in our minds (unless of course, we’re brainstorming with a co-worker). The fact is, no matter how interesting the writer’s mind is, it isn’t the real world. If used properly, blogging and social media can help lift the writer away from their desk and place them onto the (global) map.

Social media is about connecting with other people, building relationships and in turn creating networks. As a result, you inadvertently end up promoting yourself, developing an online profile and become interesting to other people. This is all important for a writer who has to distinguish themselves from all the other writers out there. The writer also needs to adapt to current media trends and establish themselves in the grand arena that is the internet – because the rest of the ‘competition’ is doing just that. And with so many writing opportunities, filmmakers, other writers and actors also using social media, the writer can’t afford to miss out on the chance to become involved.

That’s true of many freelancers and small businesses too. What can writers—or other freelancers—learn from blogging and social media?

A blog and becoming involved in social media could help a writer or freelancer build their confidence, not just with their writing but with their professional identity. For writers in particular, the basis of storytelling is also similar to the engagement process of social media: you have to remember your audience and work to engage, entertain and move them emotionally. So the engagement skills you learn with social media can be applied to engaging the reader of your story.

What can non-writers learn from writers about blogging and social media?

There are plenty of bloggers who aren’t writers. Instead they are motivated by their passion: food, fashion, gadgets and so on. These bloggers develop their own network as a result and build on their passion. In fact, the most successful bloggers don’t start off as writers. They begin with their passion.

Do you find people are thinking of you as a social media expert rather than a writer? How do you keep the brand focus on your writing?

There are quite a lot of bloggers/writers who are also working in social media. My social media clients know my identity as a blogger and what I do with King’s Road Rocks! Of course, my screenwriting and fiction writing aren’t applicable, but as storytelling across multiple platforms is becoming increasingly important to brands as well as a mainstream form of engagement, these skills could in time become quite handy.

Nowadays, my brand isn’t about me as a writer. My brand is King’s Road Rocks! And through that, I write (for a local glossy magazine) and develop relationships with social media clients. I’m always looking to explore new  forms of storytelling across multiple platforms and I’m hoping to develop this strategy in line with my King’s Road Rocks! brand.

What are your top three blogging tips?

  1. Blog about your passion.
  2. Blog consistently. The more content you create, the more readers you should have.
  3. Remember that the point of a blog is to build a readership. So if you’re going to write an online diary, make it funny. If you’re going to write about business, make it interesting and informative.

Where to find Mina Zaher online:

Happy Holidays Via Social Media


Whew, what an exciting and productive year 2011 has been! I completed my web series “My Bitchy Witchy Paris Vacation” and had the honor of screening it at the Los Angeles Web Series Festival and the Marseille Web Fest. I started an exciting new cross-channel project that I will be developing in 2012, and I’m working on creating my company. Mary was involved in two sponsorship drives for two different associations, launched a cycling business, and landed a lucrative marketing contract. Amazingly, we also found time to launch this blog!

We’ll be taking a couple of weeks off to savor the wonderful things 2011 brought and to shape our plans for 2012. We’ll be back posting in the second week of January. Until then, we leave you with our warmest wishes for a wonderful holiday season. And since we’re all about Web 2.0, how better to wish you bonnes fêtes de fin d’année  than through social media?

Merry Christmas from the cast and crew of “My Bitchy Witchy Paris Vacation”…

…and Happy New Year from Mary’s Facebook status collage glancing back over 2011. See you next year!